AI agents and automation for SMEs

Less repetitive work.More time for your business.

Reading emails, copying invoice data, reminding customers, preparing reports. An AI agent does the groundwork; your team still makes the decisions.

Websites from €490 · Google Ads from €190/month · AI automation from €900 (Founding Client price, first 5 clients) · excl. VAT

  • Human approval before anything is sent
  • Data processing agreement (GDPR)
  • The AI always says it is an AI

Replies come from Kimi Young, an AI digital assistant on our sales team. A person at LusoUp oversees every request.

Illustrative example
An email arrives with a PDF invoiceThe agent reads the message and the attachment
Data extracted to ExcelSupplier, VAT number, date, amount and VAT
Reply draftedDraft ready, waiting for approval
A person approvesOnly then is it sent
Approved
Agent activeEvery action logged

AI automation

What you can automate in your business

We start with a single task, at a controlled cost and with a result you can measure. The more time a repetitive task takes, the sooner automation pays for itself. In the Assessment we work out the numbers with you, using your figures.

Book a free 20-minute call
Always with a person approving. By default, nothing is sent to a customer or supplier until someone on your team clicks “approve”.
1
Email and message triageRead, sort and draft the reply for you to approve.
2
Invoices and PDFsRead the data and move it into an Excel sheet.
3
Quotes and ordersRemind customers and suppliers to reply.
4
BookingsAutomatic reminders for appointments, visits or meetings.
5
Monthly reportYour figures brought together and explained on one page.

Services

Automation, websites and ads from one partner

One team, one point of contact. From automation to your website, from ads to infrastructure.

AI agents and automation

Agents that prepare the repetitive office work, with human approval and a log of everything they do.

  • Automation Assessment: €150 + VAT, fully credited if you sign within 60 days
  • Essential Automation (1 workflow): from €900 + VAT
  • AI Assistant Pro with its own mailbox
Talk about automation

Fast websites

Mobile-first websites that are fast and easy to update, with basic SEO and GDPR texts.

  • Essential Website (up to 3 pages): €490 + VAT, ready in 2 weeks
  • Website up to 5 pages: €690 + VAT, ready in 3 weeks
  • Timings count from when we receive your texts, images and access
  • 2 rounds of revisions included
  • Hosting and maintenance: €39/month + VAT (up to 1 hour/month of small changes), or €468/year + VAT paid annually in advance
  • Domain and email set up (domain registration at cost)
Request a website proposal

Google Ads for local businesses

Show up for people in your area who are searching for your service right now.

  • From €190/month + VAT, 3-month minimum
  • Initial set-up: €90 + VAT
  • Live in 5 working days after we receive access
  • Ad budget paid by you directly to Google (we recommend at least €300/month)
  • 1 search campaign for up to 2 areas, with call and form tracking
  • The account is always yours
  • Monthly report
Book a free 20-minute call

Data and analytics

Reports and dashboards that bring your figures together in one place, so you can decide based on data.

  • Automatic reports
  • Integration of Excel sheets and systems

Price on request.

Get in touch

Infrastructure and cloud

Servers, hosting, email and DNS, maintained and monitored.

  • Monitoring and alerts
  • Backups (optional, price on request)

Price on request.

Get in touch

Support and maintenance

One technical contact for day-to-day needs: updates, certificates, renewals and small requests.

  • Reminders before renewals (domain and certificate costs extra)
  • Requests by email

Price on request.

Get in touch

Pricing

Clear prices, all in writing

Founding Client price: valid for the first 5 clients or until 31/03/2027, whichever comes first. The founding monthly fee is guaranteed for 12 months, then the list price applies. In return: permission for a written case study (which we show you before publishing). List prices may be updated.

Start here

Automation Assessment

€150 + VAT
Fully credited against Essential or Pro if you sign within 60 days of the report
  • 90-minute session
  • Written report with the 3 automations that would save you the most time
  • Estimated savings based on your figures
  • The report is yours to keep, even if you don’t go ahead
Request an Assessment
Founding Client

Essential Automation

€900 + VAT
+ €49/month + VAT · List price: €1,200 + €59/month, + VAT
  • One workflow automated end to end
  • Tested on real examples
  • Supported and monitored by us every month, with up to 1 hour/month of small adjustments included
  • AI usage included up to €15/month
  • Monthly fee: 6-month minimum
Book a free 20-minute call
Founding Client

AI Assistant Pro

€2,400 + VAT
+ €149/month + VAT · List price: €2,900 + €199/month, + VAT
  • An assistant with its own mailbox
  • Reads documents, drafts replies and organises requests
  • Up to 3 workflows or document types at launch; up to 3 hours/month of changes included
  • Monthly report and a log of every action
  • AI usage included up to €60/month
  • Monthly fee: 6-month minimum
Book a free 20-minute call

Websites

from €490 + VAT

Essential Website, up to 3 pages: €490 + VAT, ready in 2 weeks. Website up to 5 pages: €690 + VAT, ready in 3 weeks. Timings count from when we receive your texts, images and access. Each includes 2 rounds of revisions. Hosting and maintenance: €39/month + VAT with up to 1 hour/month of small changes, or €468/year + VAT paid annually in advance (equivalent to €39/month). Domain registration at cost.

Request a website proposal

Google Ads

from €190/month + VAT

Monthly management of €190 + VAT, plus €90 + VAT for the initial set-up. Your campaign is live in 5 working days after we receive access. The ad spend is paid by you directly to Google (we recommend at least €300/month). 3-month minimum.

Book a free 20-minute call

Terms

  • All prices exclude VAT (23%).
  • Delivery times count from when we receive your texts, images and access: Essential Website 2 weeks; 5-page website 3 weeks; Google Ads live in 5 working days.
  • Projects (websites, set-ups and installations): 50% on acceptance of the proposal and 50% on delivery.
  • Monthly fees are invoiced monthly in advance and are due within 15 days. Hosting can also be paid annually in advance: €468/year + VAT.
  • Minimum terms: Google Ads 3 months; automation monthly fees 6 months. After that, month to month with 30 days’ notice. Websites: no minimum term beyond what has already been paid.
  • Extra work (beyond the hours included): €40/hour + VAT.
  • Automation: above the monthly allowance, AI model usage is charged at the provider’s cost (converted to euros), with no margin added, and with a usage report. Unused allowance does not roll over.
  • The Portuguese version of these terms prevails.

How we work

We use what we sell

We don’t sell what we don’t use. LusoUp runs its own back office with AI agents. This is real work in our own company, not a demo.

Each agent has its own mailboxWith access to that mailbox only and nothing else.
Invoices compared with bank statementsIn our own reconciliations, flagging anything that doesn’t match for a person to confirm.
Monthly pack for the accountantWe’re automating the monthly pack for our accountant (first run in December).
New quote requests followed upNew customer requests on marketplaces are checked several times a day.
  1. Free 20-minute callWe find out which task takes up most of your time.
  2. AssessmentA report with the 3 best automations and the estimated savings.
  3. Proposal within 48 hoursAfter the report: price, timings and what always stays in a person’s hands.
  4. Build and testingWith real examples from your business, in approval mode.
  5. Ongoing supportWe monitor, adjust and send you a monthly summary.

Who it’s for

Sectors where automation tends to pay off fastest

Small teams with lots of documents, emails and bookings. Ideas to start with, to be confirmed in the Assessment using your figures.

Accountants and bookkeeping firmsClinics and practices (reminders)Estate agentsLogistics and transportSchools, after-school clubs and trainingConstruction and refurbishmentOnline shopsHoliday lets and restaurantsGarages and technical services

FAQ

Trust comes first

Does the AI send messages to my customers on its own?

Not by default. Nothing is sent to a customer or supplier without a person’s approval. If you wish, you can switch low-risk steps to automatic, in writing.

What if the agent makes a mistake?

By default, a person approves every message before it is sent, so most mistakes are caught before they reach your customer. The log shows what the agent did.

What about my company’s data (GDPR)?

We sign a data processing agreement, use only the data the task needs and keep a log of everything the agent did and who approved it. The agent always introduces itself as an AI digital assistant, as European law requires.

Can I use automation with health data?

Not for now: we don’t process health data. For clinics we start with appointment reminders, using only name, time and phone number.

How much does the AI usage cost?

It is included up to a monthly allowance: €15 on Essential and €60 on Pro. Above the allowance, AI model usage is charged at the provider’s cost (converted to euros), with no margin added, and with a usage report. Unused allowance does not roll over.

Am I tied into a long contract?

There is no long contract, but there are minimum terms: 3 months for Google Ads and 6 months for automation monthly fees. After that it’s month to month, with 30 days’ notice. Websites have no minimum term beyond what has already been paid.

How long does a website take?

The Essential Website (up to 3 pages) takes 2 weeks and the 5-page website 3 weeks, counted from when we receive your texts, images and access.

How do payments work?

Projects: 50% on acceptance of the proposal and 50% on delivery. Monthly fees: invoiced in advance at the start of each month, due within 15 days. Hosting can also be paid annually in advance (€468/year + VAT). Extra work beyond the included hours: €40/hour + VAT.

Is the ad budget included in the €190?

No. The €190 + VAT pays for our management work. The ad budget is paid by you directly to Google, in your own account. We recommend at least €300/month. We don’t promise guaranteed results, but you see all the figures. Your campaign is live in 5 working days after we receive access.

Who owns the Google Ads account and the website?

You do. The ads account is in your company’s name. The domain is registered in your company’s name, at cost, and you keep it if you stop working with us.

Do prices include VAT?

No. All prices exclude VAT (23%).

What doesn’t automation do?

It isn’t an unsupervised chatbot answering the public, it doesn’t give medical, legal or tax advice, and it doesn’t replace your accountant. Anything that decides about money or health always stays with a person.

Next step

Which task repeats most often in your business?

In 20 minutes we’ll work out whether it’s worth automating and where to start. Free and with no obligation.

Replies come from Kimi Young, an AI digital assistant on our sales team. A person at LusoUp oversees every request. We reply in Portuguese or English.